Gas Questions for Mackay Homes

Is this site a gasfitter?

No. It is a referral service that passes enquiries to independent local providers.

Who can do gas work in Queensland?

Only a licensed gasfitter may install, remove, alter, repair, service, test or certify a gas system. Ask to see the gas work licence before they start.

Is natural gas available in my Mackay street?

Most Mackay homes use LPG. If you are not sure whether mains gas reaches your street, check with the network distributor's availability tool or your energy retailer.

What do I do if I smell gas?

Turn off appliances, avoid switches and flames, ventilate, and turn off the supply at the cylinder or meter if it is safe. Contact your supplier or a gasfitter. Call 000 if the smell continues or there is a fire.

How do I dispose of an old gas cylinder?

Approved gas cylinder test stations, some council refuse centres and some gas suppliers accept old cylinders.

Do I need to call before digging near a gas line?

Yes. Contact Before You Dig Australia (1100) before excavating.

Cross-service questions deferred from the service pages are listed in faq-map.json.